New Delhi, Nov. 30 -- Genesys has announced the appointment of Deepa Madhavan as the India Country Head. As the Genesys India Country Head, Deepa will continue the development of Genesys cloud technologies and engagement of teams across all functions in Genesys India. Deepa joins Genesys from PayPal where she helped define, shape, and mature its platform solutions.

With a career spanning 25 years leading global engineering and product teams, Deepa will manage, support, and grow the company's R&D centre located in Chennai, the second-largest facility of its kind for Genesys globally. The Chennai centre hosts employees working in product management, professional services, customer care, engineering, finance and sales, and other support fun...