New Delhi, Jan. 8 -- Globally, about US$3.5 billion is invested every year in research and development. This is increasingly made up of greater proportions of digital technology, as economies embrace a world driven by data. New realities include concepts like smart cities, smart industry or smart healthcare, where data is harnessed non-stop to gather deep insights into people, places and operations.

In this new reality, the relationship of how the provider works with its partners and how those partners work with their customers is evolving. It is moving away from simple supplier of products encapsulated in hardware appliances towards a collaborative supplier of outcome-oriented solutions.

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