Mumbai, July 30 -- The tools of banking have evolved rapidly-from passbooks and ledgers to core banking platforms, mobile apps, real-time payment systems and artificial intelligence, remarked Swaminathan J, Deputy Governor, Reserve Bank of India. These tools define how services are delivered, how decisions are made, and increasingly, how risks are managed. In this environment, a bank's technological capabilities are no longer just operational enablers; they have become strategic differentiators.

However, every tool comes with responsibility, Swaminathan, speaking at the 109th Foundation Day of the Karur Vysya Bank, noted. The speed and scale of digital adoption must be matched by equally strong investments in cybersecurity, data governan...