Nairobi, Sept. 10 -- Customers sending money using M-Pesa platform will now be able to see the name of the targeted recipient before completing the transaction in Safaricom's #ticker:SCOM latest bid to minimise chances of erroneous transfers.
The new feature is an improvement from the current one where customers have to complete the transaction first before getting the option of cancelling it within 25 seconds.
"Customers now have the opportunity to truly confirm the details of a transaction before it can progress making reversals a thing of the past," said Safaricom CEO Peter Ndegwa.
The development comes after Safaricom on Thursday rolled out M-Pesa services on the *334# menu, allowing for this new capability.
The new menu will comple...