Nairobi, July 9 -- Over the past few years, the retail sector has experienced some turbulence. Local giants like Uchumi and Nakumatt were forced to exit the market by several factors, including competition.
Shoprite and Choppies are also rethinking their business model within the increasingly tempestuous retail sector.
The future of retail is uncertain as online sales intensify their direct-to-consumer relationships. The raging coronavirus has made it possible for home delivery to take a foothold in the country. Many of would-be shoppers are locked up in their homes for fear of contracting the virus while shopping.
The direct-to-consumer relationships does not only present a challenge to large Fast-Moving Consumer Goods (FMCG) stores but...