Nairobi, Dec. 31 -- Remote working is quietly fermenting re-set with new business models for increasing value and customer experience. The change although precipitated by Covid-19 and new technologies is likely to become the new normal within the development realm.
And if this trend continues, some of the investments we are making today might become white elephants in the future.
I must say that there are immediate benefits from this changing scenario. A quick survey I undertook recently among 46 working graduate students revealed that virtually everyone is beginning to like the new normal.
A majority of them felt that their stress levels have declined. They attributed this to less commuting that is sometimes stressful.
More than 80 per...