Nairobi, April 17 -- "Everyone thinks of changing the world, but no one thinks of changing himself," wrote the Russian novelist, Leo Tolstoy.

Taking the path of least resistance, it's much easier to think, Bob, down the hall in the finance department is the problem. Somehow the difficulty is always with the other guy.

Tough to have the awareness to perhaps start at 'home base', and not put the blame on some other manager. Is the starting point, thinking about meaning and purpose? Just about everyone at some, or many points in their career goes through an organisational change programme. But do they have an impact?

What shifts?

Corporate transformation programme efforts go under many names: total quality management, reengineering, righ...