Nairobi, March 7 -- Banks are increasing spending on technology to enhance customer service and fight fraud, pointing to the impact of a growing sophistication in the country's financial sector.

Kenya Bankers Association (KBA) chief executive officer Habil Olaka said the drift is necessary for the banking sector to respond to the fast-changing demands of the customers without falling into the hands of digital fraudsters.

"Banks are realising that the more they invest in technology, the more they are able to up their game to ensure they are winning customers. We are seeing more investment in technology but not just for customer experience but also for security against increasing cyber risks," he said in an interview.

"The more you inves...