Nairobi, March 22 -- Active listening is part of effective communication. If we prudently study why communication flops in most instances we will discover it is because of a lack of the essential soft skill of active listening.

Most relationships hit the titanic iceberg because our egocentric blocks the capacity to listen.

Great leaders are not the ones that talk monstrously and monotonously to their teammates, they are those that have cultivated active listening competency.

These days active listening is so critical that it is treated as a separate competency.

Deep listening as the name suggests is when the listener understands the message from the recipient in a holistic manner.

It is quite emphatic in the sense you get into the sh...