Srinagar, March 30 -- The Legal Metrology Enforcement Unit Jammu has imposed a penalty of Rs.1.80 lakh on a West Bengal-based e-commerce platform for supplying a customer with less than the declared quantity of a cosmetic healthcare product.The action followed a written complaint received by the Controller, alleging that the pre-packaged commodity delivered through the platform contained only 50% of the declared net quantity. A subsequent inquiry and quantity measurement test confirmed this discrepancy, which constituted a serious violation of consumer rights and contravened key provisions of the Legal Metrology Act, 2009, and the Legal Metrology (Packaged Commodities) Rules, 2011.Upon receiving a notice from the department, the defaultin...
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