South Africa, April 16 -- Since optimising their websites for mobile devices a few years back, many South African companies have mostly made small and superficial changes to their digital presence. But the growing maturity of the next wave of emerging technologies means your website could look very different by 2023 compared to how it looks today.
Here are four major trends that could change the game for small local businesses over the next few years:
Chatbots
Conversational agents, commonly known as chatbots, are one of the hottest topics of the digital world. These artificially intelligent systems can understand human conversations via text input and respond to people with useful information, presented in a natural way. It is possible ...