United Kingdom, Aug. 8 -- Sony has acknowledged PlayStation's live-service strategy is "not entirely going smoothly".

Last year, the publisher saw its first-party live-service title Concord crash and burn - with the game being pulled from shelves and cancelled entirely shortly after its release in August 2024 - and now Sony Chief Financial Officer Lin Tao has admitted development setbacks have created turbulence across its portfolio.

Speaking during a financial call, she said: "In terms of the transformation, it's not entirely going smoothly, but from a longer-term perspective, if you look at the changes over five years, you see that there has definitely been change.

"Of course, we recognize that there are still issues - many issues - ...