United Kingdom, April 5 -- Kelsea Ballerini is "sensitive" to criticism.

The 31-year-old star has admitted to having a turbulent relationship with social media, and Kelsea has already turned her back on two of the most popular platforms.

The 'Peter Pan' hitmaker told PEOPLE: "I got rid of Twitter a long time ago. That was helpful. Twitter kicked my a**.

"I discovered Reddit. I went through a very toxic phase with that, but it was when my life was a bit chaotic. Then I was like, 'We need to have some boundaries.' So that's no longer."

On the other hand, Kelsea remains active on other platforms and she's still keen to hear "feedback" from her fans.

However, Kelsea also acknowledged that she can be hurt by online criticism.

The singer ...