Mumbai, Aug. 19 -- Telecom player Vodafone Idea (Vi) has announced a strategic collaboration with IBM to enhance operational efficiency, service reliability, and customer experience through advanced artificial intelligence (AI) and a unified DevOps execution model.

Key to the effort is a newly established AI Innovation Hub, designed to continuously modernize Vi's IT and business processes. The Hub aims to bring together experts from Vi and IBM Consulting to co-create cutting-edge AI solutions, automation tools, and digital accelerators powered by IBM's industry-leading AI capabilities.

The company said in a release that the AI Innovation Hub will work closely with the unified DevOps team to find effective avenues of infusing AI into the...