Shimla, June 18 -- MLA of Shimla Urban and Mayor of Shimla Municipal Corporation inaugurated the first Customer Facilitation Centre (CFC) of Shimla Jal Prabandhan Nigam Limited (SJPNL) on Wednesday in Sanjauli.

A release said that this centre aims to provide enhanced services to consumers and ensure the quick resolution of their issues.

This centre will cater directly to nearly 10,000 water connections and around 35,000 to 40,000 consumers in and around Shimla city, it added.

In addition, the centre will ensure fast, transparent, and satisfactory grievance redressal. A modern queue management system has been installed to prevent unnecessary waiting times for visitors.

With this initiative, SJPNL has taken a significant step towards im...