India, Feb. 3 -- India PR Distribution

Pune (Maharashtra) [India] / Silicon Valley (California) [India], February 3: SA Technologies (NSE: SAT), a global technology consulting firm, today announced a strategic pivot in its CRM delivery model with the launch of CRMTeam.ai and the appointment of Siddharth S. Lakhotia as Salesforce Practice Head.

CRMTeam.ai is a specialized competency center designed to replace the industry's legacy "resource-centric" consulting model with a results-first, Agentforce-native execution engine.

The Shift: From "System of Record" to "System of Action"

For decades, the CRM industry has operated on a "cost-plus" basis, billing for hours and headcount while systems remain static data repositories. CRMTeam.ai is...