Chandigarh, March 25 -- In a significant move to enhance public safety and improve the emergency response time, Special Director General of Police (Special DGP) Law and Order Arpit Shukla on Tuesday, distributed 165 new smartphones to Emergency Response Vehicles (ERVs) under the Emergency Response Support System (ERSS-112).

According to a release, the move, initiated in the direction of DGP Punjab Gaurav Yadav, aimed to further streamline the Dial 112 helpline--Public Safety Answering Point. To date, it has already processed over 2.34 crore calls and registered nearly 20.05 lakh cases.

The smartphones equipped with 5G technology and dual SIM capabilities will serve as backup communication tools alongside the existing Mobile Data Termina...