Bhubaneswar, Sept. 26 -- In partnership with Meta, the Government of Odisha launched 'Ama Sathi', a unified WhatsApp chatbot, on Friday. This initiative will make 120 citizen services accessible to more than 45 million people across the state.

Unveiled in the presence of the Chief Secretary of Odisha, Manoj Ahuja, the initiative marks a major step towards building convenient, last-mile access to essential public services, according to a release.

As per the release, through this chatbot, citizens will be able to access critical government services like obtaining Birth and Income Certificates, applying for Driving and Fertiliser Licenses, and accessing incentives such as the National Family Benefits Scheme, all through a single WhatsApp n...