New Delhi, Dec. 27 -- The National Consumer Helpline (NCH) helped people across India get back Rs 45 crore in refunds during a recent eight-month period.

According to a press release from the Ministry of Consumer Affairs, Food & Public Distribution, the helpline successfully solved 67,265 complaints related to refund claims between April 25 and December 26, 2025. This work covered 31 different sectors and helped people get their money back without needing to go to court.

The helpline worked as a fast and cheap way to solve problems between customers and companies under the Consumer Protection Act, 2019. By solving these issues early, the helpline reduced the work for the regular Consumer Commissions.

The e-commerce sector had the highe...