Mumbai, Feb. 11 -- The Reserve Bank of India (RBI) Deputy Governor Swaminathan J on Wednesday said the ethics in banking is sometimes treated as a "soft theme". "It is not. It is the discipline that protects customers, employees, and the institution itself."

While speaking at the Axis Bank Champions Awards ceremony, the RBI DG said, "Every large organisation faces moments of temptation: the temptation to cut corners, to postpone a difficult disclosure, to take a convenient interpretation, or to treat a complaint as an inconvenience. Ethics is what stops small compromises from becoming large problems. It is not about being perfect. It is about how you handle grey areas, and how fairly and quickly you correct a mistake," he said.

He said ...