New Delhi, Aug. 17 -- A poll by industry body Confederation of Indian Industry (CII) on the roll-out of smart metering in India has revealed an optimistic view around smart meters and their usage in India.

The respondents suggested mandating smart meter rollouts through clear regulatory directives and empowering consumers with data visibility, accurate billing, and prompt grievance redressal.

On the outcomes of the poll, Dr Suket Singhal, Group Chief Executive Officer, Secure Meters, who also led the CII Taskforce on Smart Metering in 2024-25, said, "The most significant outcome of this poll was the need to improve consumer engagement. By ensuring that the experience of prepayment in electricity equals or is better than mobile telephony...