Amaravati, Sept. 16 -- Andhra Pradesh's Information Technology department has instructed all district Collectors to ensure that citizens download certificates only through the Mana Mitra WhatsApp Governance platform instead of visiting government offices.

Addressing the District Collectors' Conference at the Secretariat, Katamneni Bhaskar Bhaskar, Secretary, IT and Real Time Governance Society (RTGS) stressed that Mana Mitra is a transformative tool, and collectors must play a key role in making citizens fully utilise it.

"People should not be called to government offices for certificates like caste, nativity, birth, or death certificates. These must be accessed digitally and securely through Mana Mitra," he said.

He directed collector...