New Delhi, Aug. 8 -- Air India is intensifying efforts to improve the reliability of its legacy aircraft fleet, spanning the Airbus A320 family, Boeing 787s and Boeing 777s, as part of a wider operational upgrade programme, Air India CEO Campbell Wilson told its staff on Friday in a town hall meeting.

According to sources, the airline has zeroed in on persistent bottlenecks such as supply chain delays and spare parts shortages. It is working directly with original equipment manufacturers (OEMs) to fast-track solutions. The strategy involves close collaboration with shareholder partner Singapore Airlines, exchanging best practices on engineering, maintenance planning and operational efficiency.

During the meeting, CEO Campbell told airli...