Exclusive

Publication

Byline

Location

Companies take the path of extreme makeover

Nairobi, Sept. 15 -- Kenyan firms are joining the global trend of complete reinvention in seeking to seize opportunities presented by the fast-changing customer needs. For 25 years, Magana Flowers Ke... Read More


Safaricom, Airtel face fines for delaying customer care calls

Nairobi, Sept. 14 -- Telecommunications firms such as Safaricom #ticker:SCOM and Airtel face regulatory fines if they take more than 15 seconds to answer customer calls under new draft regulations. T... Read More


Regulator pushes Saccos to merge for stability

Nairobi, Sept. 14 -- The regulator wants small Savings and Credit Cooperative Societies (Saccos) to merge as top 20 entities control more than half of the total deposits. Sacco Societies Regulatory A... Read More


Family Bank targets dairy farmers with Sh1bn loan

Nairobi, Sept. 11 -- Family Bank has partnered with a dairy farming investment advisory firm in a deal that targets about 100,000 farmers with Sh1 billion loans for fodder production. The lender Thur... Read More


M-Pesa users to view recipient's name before sending cash

Nairobi, Sept. 11 -- Customers sending money using M-Pesa platform will now be able to see the name of the targeted recipient before completing the transaction in Safaricom's #ticker:SCOM latest bid t... Read More


Safaricom launches new M-Pesa transfer feature

Nairobi, Sept. 10 -- Customers sending money using M-Pesa platform will now be able to see the name of the targeted recipient before completing the transaction in Safaricom's #ticker:SCOM latest bid t... Read More


Shoprite cleared in barcode deal row

Nairobi, Sept. 7 -- A regional competition watchdog has cleared Shoprite Supermarket of any wrongdoing in deal that compels suppliers to get their bar codes exclusively from GS1 Kenya. Comesa Competi... Read More


Borrowers default 90pc of Spire Bank loan book

Nairobi, Sept. 7 -- Borrowers have defaulted a record 90.65 percent of Spire Bank loan book, casting doubt on the survival of the loss-making lender that is also in breach of all regulatory ratios. T... Read More


Top banks protest CBK freeze of new loan interest rates

Nairobi, Sept. 4 -- The Central Bank of Kenya (CBK) has frozen a bid by banks to raise the cost of loans following the scrapping of lending rate controls on November 7, 2019, drawing protests from the... Read More


Kenya Power bets on smart meters to keep tabs on theft

Nairobi, Sept. 2 -- Kenya Power #ticker:KPLC has started the process of acquiring transformers and smart meters to be installed at boundaries of counties as it seeks to identify regions that are costi... Read More