Sri Lanka, June 23 -- Sri Lanka Police has issued a public appeal requesting all citizens to refrain from misusing the 119 emergency hotline.

There have been several instances where the 119 emergency hotline has been misused by the public, an official statement issued by the Office of Police Media Spokesperson noted.

According to police, while the call center continues to receive genuine emergency requests and complaints requiring immediate response, it also receives false reports and complaints that should be directed to other services.

Although alternative avenues exist to address issues such as consumer grievances, bribery complaints, irregularities at state institutions, land disputes, or financial disagreements - situations which ...