Sri Lanka, Dec. 18 -- Sri Lanka Police says it has observed significant misuse of the '119' emergency hotline by certain members of the public, prompting the need for greater public awareness and enforcement action.

Addressing the issue, Police Media Spokesman ASP F.U. Wootler stated that the misuse of the '119' service has continued even during periods of inclement weather, compelling the Police to take legal action against individuals responsible for abusing the hotline.

He emphasized that the primary purpose of the 119 Police Emergency Service is to safeguard the civil rights of citizens and to respond promptly to emergencies, urgent situations, criminal incidents, and critical information requiring immediate police intervention.

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