India, Aug. 13 -- Tata Consultancy Services' (TCS) ignio, an award-winning AI/ machine learning-based cognitive automation software, has doubled its revenue as well as number of customers, year on year, as it completes four years since launch. In the last 12 months, ignio had 52 new wins, bringing the total number of customers to 105.

The last four years have seen ignio steadily expand into newer areas of enterprise operations. Its early adoption was by progressive ClOs looking to automate their IT operations. ignio made their IT infrastructure stacks self-healing by using its context-aware reasoning capability to pre-empt problems, and autonomously resolve a lot of the incidents that did occur. Since then, ignio has been used to automate ...