India, Dec. 3 -- Cellular Operators Association of India (COAI) Director-General Rajan Mathews has said that hike in the price of mobile calls and internet rates by the telecom operators is beneficial for customers, will boost government revenue collection and help in generating jobs by improving financial health of the sector. From customers' perspective, he said these tariffs will enable operators to do required and necessary improvements in the telecom network which has been languishing because of financial stress in the sector.

Mathews said 'in the upcoming short period, we should begin to see improvement in customer experience and services.' He pointed out that this is the first hike in the past five years in the country's telecom sp...