India, Aug. 13 -- Exotel has unveiled AgentStream, a real-time voice streaming API that connects AI voice bots to users across PSTN, WhatsApp, in-app channels, and WebRTC. Designed for developers, the platform supports a wide range of enterprise workflows, from sales and support to collections and service.

According to Exotel, voice bot adoption is accelerating, but most providers require robust, compliant voice infrastructure to operate at scale. AgentStream offers sub-20ms latency, far surpassing the 150ms industry average, enabling near-human response times for AI-driven conversations. This low latency, combined with telco-grade reliability, aims to deliver smoother and more natural interactions.

"Voice agents are on the rise, and th...