US Patent Issued to Wells Fargo Bank on Nov. 4 for "Transitional handoff from a digital communication device to a designated interaction routing system" (California, Iowa, New Hampshire, Minnesota, Arizona Inventors)

ALEXANDRIA, Va., Nov. 6 -- United States Patent no. 12,464,075, issued on Nov. 4, was assigned to Wells Fargo Bank N.A. (San Francisco).

"Transitional handoff from a digital communication device to a designated interaction routing system" was invented by Venkatesan Chinnaraju (Fremont, Calif.), Brad E. Ingles (Saint Paul, Minn.), Casey William Landvatter (Amherst, N.H.), Chris L. Lieu (San Francisco), Jassen Andrew McNulty (Richmond, Calif.), Mikhail Shimberg (Walnut Creek, Calif.), Ling Yee Lindy Sin (San Francisco), Richard Glen Smith (Des Moines, Iowa), Nishit Kumar Thakur (Fremont, Calif.) and Srinivasa Gupta Vudathv (Chandler, Ariz.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Disclosed in some exampl...