ALEXANDRIA, Va., Aug. 6 -- United States Patent no. 12,380,475, issued on Aug. 5, was assigned to THE TORONTO-DOMINION BANK (Toronto).
"Systems and methods for automated response to online reviews" was invented by Igor Zykh (Voorhees, N.J.), Blaise F. Stanek (Ridgewood, N.J.), John S. Griffin (Toms River, N.J.), Kenneth Hampel (Yardley, Pa.), Deepak R. Padhye (Chester Springs, Pa.) and Sai Jarugula (Wellington, Fla.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A computer implemented system and method is provided for responding to textual reviews. The method comprises: receiving harvested content comprising a text segment and associated with an entity; determining a primary intent of the text segment determ...