ALEXANDRIA, Va., Sept. 10 -- United States Patent no. 12,411,751, issued on Sept. 9, was assigned to Dell Products LP (Round Rock, Texas).
"Hierarchical modeling approach for digital repair parts prediction" was invented by Romulo Teixeira de Abreu Pinho (Rio de Janeiro, Brazil), Adriana Bechara Prado (Rio de Janeiro, Brazil), Roberto Nery Stelling Neto (Rio de Janeiro, Brazil), Jeffrey Scott Vah (Round Rock, Texas), Aaron Sanchez (Austin, Texas) and Ravi Shukla (Bangalore, India).
According to the abstract* released by the U.S. Patent & Trademark Office: "One example method includes accessing input data elements from logs that identify user problems with computing system components, the data elements each associated with a respective ori...