US Patent Issued to Change Healthcare Holdings on Oct. 21 for "Integrated patient acquisition for virtual care" (California, Washington Inventors)

ALEXANDRIA, Va., Oct. 28 -- United States Patent no. 12,451,237, issued on Oct. 21, was assigned to Change Healthcare Holdings LLC (Nashville, Tenn.).

"Integrated patient acquisition for virtual care" was invented by Serrah Lynn Linares (Gig Harbor, Wash.) and Gautam Shah (San Francisco).

According to the abstract* released by the U.S. Patent & Trademark Office: "In an embodiment, a method of interacting with a patient via a virtual triage system and for determining a suggested care path is provided. The method includes: receiving an input communication from a patient via a user interface in communication with the virtual triage system, the virtual triage system including a stored engagement model; parsing the input communication using th...