US Patent Issued to CAPITAL ONE SERVICES on Oct. 21 for "Systems for identifying the answering party of an automated voice call" (New York, Pennsylvania, Virginia Inventors)

ALEXANDRIA, Va., Oct. 28 -- United States Patent no. 12,452,373, issued on Oct. 21, was assigned to CAPITAL ONE SERVICES LLC (McLean, Va.).

"Systems for identifying the answering party of an automated voice call" was invented by Abdelkader Benkreira (New York), Joshua Edwards (Philadelphia) and Michael Mossoba (Arlington, Va.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Disclosed herein are systems and methods for determining whether an automated telephone call has been answered by a particular user, a different person, or a voicemail service. In response to determining that the call has been answered by the user, a different person, or a voicemail service, the systems and methods can output different resp...