US Patent Issued to Capital One Services on Jan. 27 for "Intent prediction for dialogue generation" (Virginia, New York, Maryland, District Of Columbia Inventors)

ALEXANDRIA, Va., Jan. 28 -- United States Patent no. 12,537,780, issued on Jan. 27, was assigned to Capital One Services LLC (McLean, Va.).

"Intent prediction for dialogue generation" was invented by Victor Alvarez Miranda (McLean, Va.), Rui Zhang (New York), Vinay Igure (Ashburn, Va.), Scott Karp (Washington), Erik Mueller (Chevy Chase, Md.), Tanushree Luke (Alexandria, Va.) and Kunlaya Soiaporn (Falls Church, Va.).

According to the abstract* released by the U.S. Patent & Trademark Office: "In certain embodiments, intent prediction and dialogue generation may be facilitated. In some embodiments, a chat initiation request may be obtained from a user. The latest activity information associated with the user may be provided to a prediction ...