ALEXANDRIA, Va., Nov. 18 -- United States Patent no. 12,474,949, issued on Nov. 18, was assigned to Bank of America Corp. (Charlotte, N.C.).
"Self-healing bot" was invented by Lalit Dhawan (Cranbury, N.J.), Swetha Ravi (Charlotte, N.C.) and Pratap Dande (Saint Johns, Fla.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Apparatus and methods are provided for an autonomous bot that learns from user activity. The bot then autonomously acts to complete tasks that the user typically performs. The bot may detect and act in response to detecting a problem with an application. The bot may dynamically generate guidance that assists the user completing a target task. Illustrative guidance may include highlighting diffe...