US Patent Issued to Bank of America on March 18 for "Multi-channel cognitive resource platform" (North Carolina, New York, Washington, Massachusetts, South Carolina, Texas, California Inventors)

ALEXANDRIA, Va., March 19 -- United States Patent no. 12,255,965, issued on March 18, was assigned to Bank of America Corp. (Charlotte, N.C.).

"Multi-channel cognitive resource platform" was invented by Kevin T. Cole (Charlotte, N.C.), Alicia C. Jones-McFadden (Fort Mill, S.C.), Sushil Golani (Charlotte, N.C.), Caitlin Chrisman Bullock (Mountain View, Calif.), Dariane Katinka Hunt (Concord, Mass.), Ramakrishna R. Yannam (Plano, Texas), Christian S. Kitchell (New York), Matthew Hsieh (Charlotte, N.C.), Shahram Khosraviani (Dallas), Priyank R. Shah (Seattle) and Maruthi Shanmugam (Plano, Texas).

According to the abstract* released by the U.S. Patent & Trademark Office: "Embodiments of the invention are directed to systems, methods, and comp...