ALEXANDRIA, Va., Aug. 26 -- United States Patent no. 12,401,611, issued on Aug. 26, was assigned to Bank of America Corp. (Charlotte, N.C.).
"Email deluge solution" was invented by Laura Stillman Lavender (Washington), Edward Lee Traywick (Bellbrook, Ohio), Christopher D. Nobile (Charlotte, N.C.), Nicholas O'Reilly (Dallas) and Joshua R. Johnson (Denver, N.C.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Arrangements for detecting an email deluge are provided. A computing platform may train an artificial intelligence (AI) engine. The computing platform may receive a group of electronic messages. The computing platform may identify a user profile based on an electronic user identifier associated with the gro...