US Patent Issued to AMERICAN EXPRESS TRAVEL RELATED SERVICES on Nov. 18 for "Holistic user engagement across multiple communication channels" (New Jersey, Connecticut, New York, Arizona, Utah Inventors)

ALEXANDRIA, Va., Nov. 18 -- United States Patent no. 12,477,024, issued on Nov. 18, was assigned to AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY INC. (New York).

"Holistic user engagement across multiple communication channels" was invented by Anil Kumar Bashetty (Plainsboro, N.J.), Swetha Gayam (Piscataway, N.J.), Mark E. Johnson (Bountiful, Utah), Deepak Kumar (Jersey City, N.J.), Mazhar Ladji (Brooklyn, N.Y.), Cong Liu (New York), Zeyu Liu (Jersey City, N.J.), David Keith Love (Tucson, Ariz.), Amarnath E. Mahendran (Basking Ridge, N.J.), Matthew K. Meyer (Livingston, N.J.), Emery Schoenly (Salisbury, Conn.), Jeremy D. Seideman (Brooklyn, N.Y.) and Govind Sharma (Iselin, N.J.).

According to the abstract* released by the U.S. Patent ...