Bengaluru, Jan. 23 -- Mphasis Limited CEO Nitin Rakesh has outlined an ambitious roadmap for the company, focusing on AI-led, outcome-driven IT services, aiming to accelerate growth and strengthen market relevance over the next five years.
Speaking to reporters about the company's evolution here on Friday, Rakesh said that Mphasis is entering a new phase of digital adoption, leveraging both human expertise and software solutions to deliver measurable value to clients.
Rakesh emphasised that the IT services industry is at a critical turning point, where traditional models based on headcount and input metrics are being replaced by outcome-based engagements.
"The future of IT services will be defined by how well we align our incentives with...