Hyderabad, March 10 -- GMR Hyderabad International Airport Limited (GHIAL) has been recognized in the Airports Council International (ACI) Airport Service Quality (ASQ) Awards 2024, winning the title of 'Best Airport in the 15 to 25 Million Passengers Per Annum (MPPA)' category in the Asia-Pacific region.
This prestigious recognition highlights the airport's commitment to delivering an outstanding passenger experience.
The ACI ASQ program is a globally recognized initiative that measures passenger satisfaction through real-time surveys, evaluating over 30 key performance indicators across the entire airport journey. The program serves as a benchmark for airports worldwide, driving continuous improvement in service quality.
Expressing his...