New Delhi, April 7 -- : The Department of Financial Services (DFS) Secretary, M. Nagaraju, launched 'bob SAMVAD', an AI-powered multilingual conversational platform of Bank of Baroda, on Tuesday, according to an official statement.
'Bob SAMVAD' is essentially an industry-first AI platform designed to transform customer interactions at its branches. This tool is specifically designed to eliminate language barriers and allow smooth communication between customers and branch staff.
M Nagaragu said, "The bob SAMVAD will promote inclusive and accessible service delivery and help improve customer service at branches. This initiative has set a new benchmark for the sector."Another interesting factor regarding this tool is that it's developed ent...