Dhaka, July 12 -- Even as mobile phone users continue to complain about regular call drops and poor internet services, the Bangladesh Telecommunication Regulatory Commission(BTRC)is yet to take anyinitiative to address the growing menaces.

Some users say they face call dropproblem five to six times a day and that they often have to wait for a long time to get through. Users are also complaining about getting 2G or 3G in places where they are supposed to get 4G internet services.

Shamsunnahar, a resident of Bashundhara residential area, uses both Grameenphone and Robi SIMs. She said poor mobile network has made speaking on phone an irritating experience.

"The calls are dropped several times even when the network is available," she said....