United States, Jan. 29 -- A new study by Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, reveals that while AI ranks among the top enablers for retailers, executives have made limited progress in deploying AI at scale. The TCS Global Retail Outlook 2026 study reveals most retailers are not ready for agentic AI, with 85% saying they have not yet begun implementing - or are even planning for - multi-agent AI systems. Only 24% are currently using AI for autonomous decision making. With 51% of retailers only making basic AI technologies such as chatbots and virtual assistants their top AI initiative, the findings suggest that the adoption and transformative potential of advanced intelligence ...