United States, April 10 -- Santee Cooper, South Carolina's largest public power provider, has implemented Oracle Utilities Customer Cloud Service to enhance customer operations for its electric account holders. By moving its customer platform to the cloud together with its existing Oracle's SaaS meter solution, the utility now has a modern customer platform to increase system reliability and free resources for service innovation. Already, Santee Cooper's nightly billing processes are running on average three hours faster and communication overhead between modules has been drastically reduced. Red Clay's optimization work also reduced the daily batch job schedule in half, from 13 hours to 6.5 hours, delivering immediate operational improveme...