Japan, Feb. 5 -- Genesys(R) Cloud Services, Inc., a global cloud leader in AI-Powered Experience Orchestration, and Fujitsu Limited which led the implementation of Genesys Cloud, announced the successful transformation of AEON Financial Service Co., Ltd. (AEON Financial Service) contact center operations and the completion of its effectiveness evaluation.As part of this contact center transformation initiative, AEON Financial Service deployed Genesys Cloud (TM) , a unified experience orchestration platform. Because of the composability of the Genesys Cloud platform, Fujitsu implemented customizations to meet its unique business requirements, including reporting management and system integrations, and will continue to support maintenance and...