Finland, April 23 -- CGI, one of the largest independent IT and business consulting services firms in the world, has implemented a multi-agent AI solution built on AWS Bedrock for SOK Finance to bring AI into production use in financial administration and customer service. The solution significantly accelerates processes such as invoice copy requests and due date changes, improving efficiency and consistency compared with previous manual handling.The solution was deployed in SOK Finance's Palveluassa service center, which provides financial management and payroll services for the S Group, a customer-owned Finnish network of retail and service companies with approximately 2,000 outlets.While many organizations are still piloting AI solutions...