India, June 28 -- If a hotel were a living being, its walls breathing stories, its corridors pulsing with quiet energy, then the General Manager would be its heart. At Novotel New Delhi City Centre, that heart beats with steady warmth and quiet strength, embodied in one remarkable man: Saumitra Chaturvedi. Some people build careers with meticulous plans. Others find their calling by happy accident. Chaturvedi humbly calls himself an "accidental hotelier," Yet his journey reads more like a story of fate, talent, and a deep love for people. Having worked with some of the most prestigious hospitality brands for the likes of Taj Hotels, The Leela, Hyatt, and Radisson, he has spent over two decades strategizing seamless guest experiences, buildi...