New Delhi, Jan. 3 -- Zomato's Founder and Chief Executive Officer (CEO) Deepinder Goyal shared a five-point statement on X to defend the gig work model. In a post on X on Friday, he explained how the gig model works and why the10-minute delivery promise does not put pressure on gig workers.

Amid mounting criticism, Goyal also clarified why demanding full-time employee benefits like PF, "or guaranteed salaries for gig roles doesn't align with what the model is built for."

1. Goyal informed that in 2025, average earnings per hour (EPH), excluding tips, for a delivery partner on Zomato were Rs.102. In 2024, this number was Rs.92. "That's a ~10.9% year-on-year increase. Over a longer horizon also, EPH has shown steady growth," he said.

He ...