RESERVE BANK OF INDIA (DIGITAL LENDING) DIRECTIONS, 2025INDEX1.2.3.4.5.6.7.8.9.10.11.12.13.14.15.16.17.18.19.20.21.22.23.24.25.26.27.28.29.30. SL. NO.NAME OF THE DLANAME OF THE OWNER OF DLA (SELF-OWNED/ NAME OF LSP IN CASE DLA IS OF LSP)AVAILABLE ON (WEBSITE/ NAME OF APP STORE)LINK TO DLA#NAME OF GRIEVANCE REDRESSAL OFFICEREMAIL ID OF GRIEVANCE REDRESSAL OFFICERTELEPHONE NUMBER OF GRIEVANCE REDRESSAL OFFICERMOBILE NUMBER OF GRIEVANCE REDRESSAL OFFICERWEBSITE OF REPERIODDISBURSEDLOAN MATURING WITHOUT DEFAULTDEFAULT AMOUNTDLG INVOKEDRECOVERY/ WRITE-OFFOUTSTANDING PORTFOLIOAVAILABLE DLG COVER10-- -- 100.510-- -- 201205-- -15120521-150205211140S.NO.CIRCULAR NO.DATESUBJECT1.24.06.20202.02.09.20223.08.06.2023

MUMBAI, India, May 8 -- Reserve Bank of India issued the following notification:

RBI/2025-26/36

DOR.STR.REC.19/21.07.001/2025-26

May 8, 2025

Reserve Bank of India (Digital Lending) Directions, 2025

Index Chapter I: Preliminary 1. Preamble 2. Short title and commencement 3. Applicability 4. Definitions Chapter II: General Requirements for RE-LSP Arrangements 5. Due diligence requirements with respect to LSPs 6. RE-LSP arrangements involving multiple lenders Chapter III: Conduct and Customer Protection Requirements 7. Assessing the borrower's creditworthiness 8. Disclosures to borrowers 9. Loan disbursal, servicing and repayment 10. Cooling-off period 11. Grievance redressal Chapter IV: Technology and Data Requirement 12. Collection, us...